For Pet Owners2020-05-18T21:51:33+00:00

Pet Owner Resources from Premier

Coronavirus Update 5/12/20: 
We are adopting a concierge approach at our hospital to prevent the potential community spread of COVID-19 and to protect our team members. We are only allowing patients (pets) inside our hospital until further notice.  The safety and well-being of our teams and your pets are our highest priority today, and always. Hospital procedures, curb-side service, medication refills, and more are outlined here.

When you arrive at our hospital, please call our hospital and a team member will greet you and retrieve your pet. Once your pet is in the hospital, the doctor or technician will update you on their condition and the recommended care plan.

The health and safety of our clients, patients, and team members are top priorities for us. If you have any questions or concerns, please reach out to your local Premier hospital.

For more on how we are responding to the rapidly changing conditions, please refer to the pinned post on our individual hospital Facebook pages.

The American Veterinary Medical Association (AVMA) has put together an FAQ sheet for pet owners.  You can find this resource and others by visiting our Ethos Veterinary Health blog.

Premier Veterinary Group proudly offers an extensive selection of veterinary resources for pet owners. Owning a pet is a labor of love and an extraordinary commitment, which Premier Veterinary Group is proud to be part of. While in our animal hospital, your pet will receive the highest standard of care–from their treatments to the love and compassion they receive from our attentive staff. Even when your pet is not with us, we genuinely care about their health well-being.

The information in this section will help you prepare for your visit.   We encourage pet owners to explore this section for veterinary resources.

Please take a moment to fill out and submit this client registration form before your upcoming appointment.  Thank you.

Do not hesitate to reach out to us with general questions, insurance requests or help scheduling an appointment with a specialist. Our Client Care team members monitor email daily, however, if your pet is experiencing a medical emergency, call your family veterinarian or the closest emergency hospital rather than relying on email.

Premier Grayslake – Belvidere Rd (Rt 120) and Rt. 45
Email: [email protected]
Phone: 847-548-5300

Premier Chicago – on Belmont Ave, near Pulaski
Email: [email protected]
Phone: 773-516-5800

Premier Orland Park – on 159th St, near Harlem Ave
Email: [email protected]
Phone: 708-388-3771

If you are a veterinarian looking to refer a client for emergency or specialty services click here.